Department of Industrial Relations Complaint Investigations 2018-06-29T18:51:31+00:00

Project Description

Consolidated Labor Case Management

Division of Labor Standards Enforcement and Bureau of Field Enforcement

The California Bureau of Field Enforcement (BOFE) division of the Department of Industrial Relations ensures that employers adhere to labor laws, especially for workers who are at a higher risk for systemic abuse. BOFE receives alleged violations of labor laws from employees, advocate groups, and industry associations, conducts investigations and issues citations for violations and wage underpayment. Vertiba customized Salesforce.com to allow BOFE to centralize their case management. Deputy labor commissioners can view labor law violations, perform inspections, record violations and cite employers for violations, record payments, as well as manage appeals and track the progress legal proceedings. The project’s goals were to bring case management into a single, collaborative system, dramatically reduce errors, and provide for easy modification as laws change.

  • Re-architect the Wage Salesforce application
  • Integrated with DLSE Case Management System built for BOFE
  • Structured and migrated data

Project Timeline

Loading...

Similar Projects

DO YOU HAVE A COOL IDEA WE CAN HELP WITH?

Contact Us