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Salesforce Overview 2018-05-31T22:07:23+00:00

MARKETING AUTOMATION STRATEGY

PARDOT AND MARKETING CLOUD

Publicis.Sapient (P.S)’s Pardot Marketing Automation and Marketing Services help you boost engagement with highly-relevant offers, content and calls to action using persona-based strategy that is all powered by your Pardot marketing automation and Salesforce CRM technology foundation.

  • Streamline Communication 

  • Manage and Improve Event ROI

  • Nurture and Qualify Leads 

  • Align Sales and Marketing Efforts

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CUSTOM SOLUTIONS

APP CLOUD®

Salesforce.com has evolved from a product for sales and service teams to an incredibly powerful platform for building cloud based applications of all kinds. Publicis.Sapient (P.S) helps organizations of all sizes leverage the power of the Salesforce App Cloud platform for rapid application development. Our agile approach delivers custom solutions tailored to your business needs.

  • Immediately Mobile Ready

  • Meets Strict Security Requirements

  • Automatic Workflow Management

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CUSTOMER SERVICE AND SUPPORT SOLUTIONS

SERVICE CLOUD®

Optimize agent productivity, improve first call resolution, reduce case resolution time, and improve customer satisfaction. Empowering Customer Service Representatives and other business units to seamlessly access data provides a full view of a customer’s relationships.

  • Transforming Customer Interactions

  • Simplify Customer Interface

  • Integrate Access to Customer Information

  • Advancing Customer Data

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OPTIMIZING BUSINESS PROCESSES

SALES CLOUD®

Publicis.Sapient (P.S)’s team is skilled at driving sales productivity improvement from Lead to Closed Won. Our Salesforce.com certified consultants combine product expertise, sales process best practices, and a proven implementation methodology to help clients drive revenue growth.

  • Opportunities and Quotes

  • Dashboard and Analytics

  • Mobile Ready and 3rd Party Integrations

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ENTIRE WORKFORCE, ONE PLATFORM

FIELD SERVICE LIGHTNING

Forget the old world service management of spreadsheets and silos of information. Forget complex, on-premise solutions and heavy-duty software. Publicis.Sapient (P.S) helps companies with field technicians manage equipment installs, service or repairs from the Cloud.

  • Mobility and Accessibility for Small and Large Companies

  • Digital Customer Signatures and Printing Options

  • Real-time Data for Inventory, Accounting and Customer Information

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PROVIDING SUPPORT FOR ENHANCEMENTS

VERTIBA SUPPORT SERVICES

Our team troubleshoots, evaluates and resolves technical defects that may arise in any situation. From post-project managed services to ad-hoc onDemand Services, we have you covered.

  • Located in Boulder, Colorado

  • Advanced Support

  • Flexible onDemand Services

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